客服单证

主要目标:

1. 接收并登记SI
2. 完成提单并将文档发送给客户
3. 处理提单修改
4. 在船舶启航后开具SWB和发票

工作职责：
1，根据SI要求和国家要求完成MTD。
2，处理文件异常并监控状态。
3，处理提单修改并与目的地沟通批准。
4，船启航后向客户发放SWB
5，调整滞期费和发票
6，在提单截止时间前向客户发送SI提醒


应聘要求：
1. 大专及以上学历，专业不限。欢迎应届生前来应聘；
2. 1年客户服务或物流、运输行业相关工作经验优先;
3. 具有基本的英语读写能力，
4. 熟练运用办公软件；
5. 良好的沟通能力，独立工作能力以及团队合作能力；
6. 积极乐观的工作态度，同时具备良好的客户服务意识。



CS Documentation Coordinator

Main Objectives

1，Receive and register Shipping Instruction
2，Complete B/L and send draft to customer
3，Handle B/L amendment
4，Issue SWB and invoices after vessel sailed

Responsibilities

1，Register received documents from index mailboxes
2，Follow up on all relevant documents received from index mailboxes
3，Complete MTD and send draft to customer
4，Handle B/L amendment
5，Release SWB to customer after vessel sailed
6，Adjust detention and demurrage charge and invoice
7，Send Shipping Instruction reminder to customer before doc cutoff time

Qualifications

1，Diploma degree.
2，1 year experience in customer service and logistics company is preferred.
3，Good command of English.
4，Knowledge of MS Office.
5，Ability to work independent as well as in a team.
6，Positive attitude with customer service mindset.

Note:
Salary will commensurate with your qualification, experience and skills.
薪资会根据您的资历、经验和技能来决定。


The personal information provided by you in applying this career opportunity may be transferred to other Hapag-Lloyd entities and/or to third party vendors outside of China for evaluation and processing purpose. Hapag-Lloyd will ensure the confidentiality and privacy of your personal information in according to the applicable data privacy laws, including the Chinese Cybersecurity Law. By submitting your application, you grant your consent to Hapag-Lloyd for transferring the personal information provided by you outside of China to other Hapag-Lloyd entities and/or to third party vendors.

在您申请该职位空缺过程中所提供的个人信息可能会被传输至中国境外的其他赫伯罗特实体和/或第三方服务商以进行进一步的评估和处理。赫伯罗特会依据相关法律要求，包括中国网络安全法，来确保您所提供之个人信息的保密和隐私。通过提交您的申请，您授权赫伯罗特将您所提供的个人信息至中国境外的赫伯罗特实体和/或第三方服务商。